Booking & Cancellation Policies:
FOR VACATION COVERAGES
(This includes sleepover coverages/cat/bird/small animal visits):
Payment in full is due upon booking to secure your coverage.
Cancellations may be made up to 30 days in advance of the first scheduled visit with no cancellation fee. For cancellations that occur 30 days or less, a cancellation fee will be charged of 50% of the total reservation. For cancellations of 7 days or less, deposits are 100% non-refundable.
No credits will be given for visits cancelled due to a client’s early return home. Clients returning home early will be required to pay for the reserved number of visits
FOR DOGWALKING BOOKINGS:
For midday/evening/weekend dog walking, cancellations the day of booking will still be charged.